When a Timely Response Becomes Critical
Use Case: Health Risk Management (Contact Survey)
Situation: COVID-19 has been declared a pandemic
Event trigger: A person [Individual A] who has had some interaction with the Enterprise has tested positive for the COVID-19 virus
Current Response
Elapsed Time: Hours to Days
- The Enterprise sends emails and/or text alerts to all affiliates inquiring whether or not they have had contact with Individual A
- Affiliates respond via email or text
- The Enterprise collects and analyzes all responses, emails or texts. This will largely be a labor-intensive process
- The Enterprise implements its policy depending on the responses it receives
• Maintaining a consistent follow-up process is difficult
• There is no way to ensure the privacy or security of the alerts and responses
lnSite™ Response
Elapsed Time: Minutes
- The InSite system manager sends an InSite Contact Survey form to affiliates with the question “Have you had contact with Individual A in the past two weeks?”
- InSite Mobile users then respond by selecting either Extensive, Incidental, or None
- The InSite database aggregates all responses [or non-responses] and assigns them to appropriate classes
- The InSite system manager provides feedback to each affiliate and implements the enterprise’s policies
• All data is stored in the secure InSite database and can be reviewed to verify compliance
Conclusion
The lnSite™ solution provides significant improvements in providing enterprise’s response to events in terms of timeliness, privacy, efficiency, and completeness
