When You Need to Handle an Unanticipated Emergency
Use Case: Facility Fire
Situation: Corporation responding to major issue
Key InSite™ Solution Capabilities:
- Dynamically manage the corporation’s remote and mobile workforce
- The InSite solution can help the corporation to utilize its resources most effectively
Current Response
Elapsed Time: Hours to Days
- The Enterprise sends emails and/or text alerts to all affiliates inquiring on their status
- The Enterprise receives sporadic emails and/or calls with status updates from their impacted personnel (unsure of their location and department)
- The Enterprise collects and analyzes all responses, emails or texts to identify who needs support. This will largely be a labor-intensive process
- The Enterprise implements its policy depending on the responses it receives
lnSite™ Response
Elapsed Time: Minutes
- The InSite system manager sends an InSite Survey form to remote and mobile workforce stating “There has been a critical event. Please inform us of your status and include any extra details if applicable”
- InSite Mobile users then respond by selecting either Impacted, Not Impacted, or Off and can include any detail or images relevant to their response [e.g. “Impacted, unable to continue duties at this time”]
- The InSite dashboard then collects the affiliates responses and locations to provide the system manager with total awareness of the situation including who hasn’t responded
- The InSite system manager can then manage coverage for those remote and mobile workers impacted using those who were not impacted to support their roles
- The InSite system manager implements the Enterprise’s policies to keep everything running during the critical event
Conclusion
The lnSite solution provides significant improvements in providing enterprise’s response to events in terms of timeliness, privacy, efficiency, and completeness
